Frequently Asked Questions

  • Does my home need a water filtration system?

    Municipal water for Edmonton and the surrounding area meets safety standards, but it still contains chlorine, dissolved solids, and trace contaminants. Signs you need a filtration system include:

    Chlorine smell/taste- Edmonton’s water is chlorinated for disinfection, but excess chlorine can irritate skin and affect taste

    Sediment or discoloration- Older pipes can introduce rust or sediment into your water

    Hard water spots- Filtration combined with softening prevents residue buildup on dishes, showers, and fixtures

    Installing a whole-home or point-of-use filtration system improves taste, clarity, and overall water quality while removing unwanted contaminants at the source.

  • How do I know if I need a water softener?

    Edmonton and surrounding areas have moderately hard water, averaging 7–10 grains per gallon (gpg) due to high calcium and magnesium content. This leads to:

    Scale buildup in pipes and appliances, reducing efficiency and lifespan
    Residue on sinks, faucets, and glassware,
    requiring constant cleaning
    Dry skin, brittle hair,
    and soap that just won’t lather properly

    A high-efficiency water softener changes everything.

    Softer, healthier water-No more dryness, irritation, or that “coated” feeling after a shower.
    Better lather, better clean-  Soap and shampoo actually do their job, so you use less and feel fresher.
    Longer-lasting appliances & fixtures- Reduce scale buildup, protect plumbing, and extend the life of water-using appliances.
    Cleaner, better-tasting water- Fewer impurities mean healthier hydration straight from the tap.

    We specialize in water softener installation, bringing you water that works smarter, cleaner, and better for your home- and your health.

  • What’s the difference between home water filtration and a water softener?

    Great question- because while both improve your water, they tackle very different problems.

    Water Softeners- A water softener removes calcium and magnesium, the minerals responsible for scale buildup, extending the life of your pipes, appliances, and even your hair and skin.

    Water Filtration- Filtration systems remove contaminants, such as chlorine, lead, and bacteria, improving both taste and safety. Whether it’s whole-home filtration or a drinking water system, filtration helps reduce impurities that could affect your health and water quality.


    That means a softener protects your plumbing, while a filtration system improves what comes out of your tap-giving you the best of both worlds.

    Not sure which is right for you? We’ll help you find the perfect system for your home.

  • What’s the benefit of upgrading to a tankless water heater?

    In Sherwood Park, Edmonton, and St. Albert, cold winters put traditional water heaters to the test. A tankless system provides:


    Endless hot water- never run out, even during peak use

    30–50% higher energy efficiency- no wasted energy keeping a tank warm 24/7

    A longer lifespan- tankless models last 20+ years, compared to 10–15 years for traditional tanks

    With energy costs rising, a high-efficiency tankless system can significantly cut your heating bill while delivering hot water on demand.